Urban Betty

Urban Betty Salon is a thriving salon company founded by Chelle Neff, with its flagship location in Austin, Texas, a south Austin salon, and a location in Round Rock, Texas. Urban Betty offers guests a wide range of hairstyling and beauty services. The salon stands out for its commitment to providing exceptional customer service and creating a warm and inviting atmosphere for guests and employees. Urban Betty prides itself on its team of talented and highly skilled hairstylists who stay updated with the latest trends and techniques in the industry. The salons focus on mentorship, coaching, and professional development helps its stylists excel in their careers. Urban Betty is also known for its emphasis on creating a supportive and inclusive work environment where teamwork and collaboration are highly valued. With its dedication to sustainability, Urban Betty is a Green Circle Salon that actively recycles and repurposes beauty waste. Additionally, the salon is deeply involved in community engagement and supports various charitable causes, demonstrating its commitment to giving back to the community. The average profit margin for a profitable salon business in the US is 2-5%, or approximately $20,000. About 80% of salon companies in the US are not profitable and run solely on cash flow. Since its opening, Urban Betty has experienced remarkable growth, increasing its revenue from $170,000 to over six million dollars, with a profit margin of 10%. This achievement has positioned it as one of the highest-grossing salons in the United States. As a salon company, Urban Betty has prioritized strategic initiatives encompassing various business aspects. These include developing and coaching stylists, streamlining training processes, and conducting regular management meetings to plan for profitability, marketing strategies, hiring approaches, and tactical analysis. In the hairstyling industry, the average income for a stylist reported to the US Census is a mere $21,650. In contrast, the average stylist at Urban Betty earns $60,000 per year, with 20% of the stylists surpassing the $100,000 mark. This significant income disparity can be attributed to the mentoring, coaching, and comprehensive systems that Urban Betty provides. This accomplishment stands as a testament to the teams success. In 2022, Urban Betty introduced a shareholder plan and launched buy-in options. With two current shareholders, the company plans to bring on more in 2024, further solidifying the teams commitment to long-term growth and collaboration.